FishingArt Tube Rolling Technologies

Complaint form

1. The complaint form concerns:

2. Owner of the product:

3. For each fixed section of the rod/blank you will be charged with 50 USD as costs of repackaging and shipment. In the case of defecting the lower part of the rod segment, on which the mounted handle is, to the standard fee of 50 US, you will be charged also with the costs of the components for building the new handle. In the matter of details, we will contact you.

4. The return address, on which the fishing rod/blank will be sent after it has been fixed:

6. The data of the person handling the payments - fill in when the data is different than in 2-4.

7. Way of payment:

8. The address, on which the fishing rod is to be sent:
FishingArt
St. Dobrego Pasterza 116
31-416 Cracow
Poland

The standard time for fixing flaws or exchanging the elements is up to 3 weeks.
We inform, that the shipment of the fishing rod/blank after the repair will be possible only after receiving the payment..

Fishing rods/blanks, which haven't been registered on-line on our website within 60 days of the purchase, will not be under warranty. The warranty will also not be respected in the case of supplying it to the service by a person who isn't the first owner. In these cases, the repair or exchange of a segment of the rod/blank will be carried out under payment. In the matter of details of repair/exchange, please contact us through the above form.

Fishing rods/blanks, which haven't been registered on-line on our website within 60 days of the purchase, will not be under warranty. The warranty will also not be respected in the case of supplying it to the service by a person who isn't the first owner. In these cases, the repair or exchange of a segment of the rod/blank will be carried out under payment. In the matter of details of repair/exchange, please contact us through the above form.

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